Responsible Gaming
at pjk0
pjk0 believes that online betting and casino gaming should be an enjoyable entertainment experience for every player in Bangladesh. Our responsible gaming framework gives you the tools, information, and support you need to stay in control — every session, every day.
Responsible gaming is not an afterthought at pjk0 — it is built into everything we do. The six principles below guide our approach to keeping gaming safe, fair, and fun for all players across Dhaka, Chittagong, Sylhet, and every corner of Bangladesh.
pjk0 enforces a non-negotiable minimum age of 21 years for all registered players. Age and identity are verified through our KYC process before any withdrawal is approved. Accounts confirmed to belong to underage individuals are permanently closed and balances handled per our underage closure procedure.
Every pjk0 player can set their own daily, weekly, or monthly deposit caps directly from their account dashboard at any time. Once a limit is applied, it takes effect immediately and cannot be increased until a minimum cooling-off period of 24 hours has passed — a deliberate friction designed to prevent impulsive decisions.
Spending too long at the tables can cloud judgment. pjk0 lets you define session time limits so the platform alerts you when you have been playing for a set duration. You can also enable mandatory break intervals that pause your session automatically, giving you a moment to step back and assess whether you want to continue.
If you feel that gambling is negatively affecting your life, pjk0 offers voluntary self-exclusion periods ranging from 1 month to permanent closure. During a self-exclusion period your account is fully locked — you cannot deposit, bet, or access any game. Our team will not send you any promotional communications during this time.
pjk0's reality check feature displays a brief summary of your session — time played, total wagered, and net result — at intervals you choose. These periodic reminders help you stay grounded and make informed decisions about whether to continue, take a break, or call it a day.
Our responsible gaming support team is available 24 hours a day, 7 days a week via email at [email protected]. If you are concerned about your own gambling behaviour or that of someone you know, reach out to us. All enquiries are treated with complete confidentiality and without judgment.
pjk0 provides every registered player with a personal set of responsible gaming tools, accessible at any time from your account settings panel. These tools are completely free, take effect immediately when activated, and are designed around the principle that you — the player — are always in control.
We encourage every pjk0 member to review these tools when they first register and to revisit them regularly. Setting sensible limits before you start playing is far more effective than trying to impose them mid-session when emotions run high.
All responsible gaming settings are applied at the account level, meaning they apply equally whether you are playing cricket betting, slot games, live casino tables, or crash games like Monster Crash. There are no loopholes and no bypass options — the limits you set are absolute.
Deposit Limits
Set a maximum amount you can deposit within any rolling 24-hour, 7-day, or 30-day period. Limits are applied in Bangladeshi Taka (BDT) and work across all payment methods including bKash, Nagad, Rocket, and Upay. Once set, a limit can only be lowered immediately; raising it requires a 24-hour waiting period to ensure it is a considered decision.
Loss Limits
Define the maximum net loss you are comfortable with over a given time period. If your net losses reach the threshold you have set, your account will automatically suspend further betting activity until the period resets. Loss limits are one of the most effective ways to prevent a bad run from escalating into serious financial harm.
Session Time Limits
Choose a maximum session length and pjk0 will alert you when your playing time reaches that threshold. You can set the platform to simply notify you or to automatically log you out when the session limit is hit. Session limits reset each calendar day at midnight Bangladesh Standard Time (UTC+6).
Cooling-Off Period
Take a short break without committing to a full self-exclusion. Cooling-off periods of 1 day, 3 days, 7 days, or 14 days are available. During a cooling-off period your account remains open but betting and deposits are disabled. This tool is ideal when you feel you need a temporary pause rather than an extended break.
Self-Exclusion
For players who need a longer break, pjk0 offers formal self-exclusion for periods of 1 month, 3 months, 6 months, 1 year, or permanent closure. A self-exclusion request is processed within 24 hours of submission and cannot be reversed during the exclusion period. All promotional emails and SMS notifications are halted immediately upon confirmation. To request self-exclusion, contact [email protected] with the subject line "Self-Exclusion Request".
Problem gambling can develop gradually and is often difficult to recognise from the inside. The warning signs below are not a clinical diagnosis, but they are patterns that pjk0 takes seriously. If several of these descriptions sound familiar, we strongly encourage you to reach out.
Chasing Losses
Continuing to bet in order to win back money you have already lost, often increasing stake sizes in an attempt to recover quickly.
Gambling Beyond Your Means
Spending money on betting that was intended for rent, bills, food, or other essential living costs. Borrowing money specifically to gamble.
Unable to Stop
Repeatedly trying to cut down or stop gambling but finding yourself unable to follow through, even when you genuinely want to.
Neglecting Responsibilities
Skipping work, studies, family commitments, or social obligations because of time or money spent on gambling.
Secrecy and Hiding
Hiding gambling activity from family members, lying about how much time or money you spend, or feeling shame or guilt after a session.
Gambling to Cope
Using betting as a way to escape stress, anxiety, boredom, depression, or difficult personal circumstances rather than for entertainment.
Beyond our own internal age checks, pjk0 encourages parents and guardians to use device-level parental control software to prevent minors from accessing online gambling platforms. If you share a device with younger family members, please ensure your pjk0 account is protected by a strong, unique password and that you log out fully at the end of every session.
If you suspect that a minor has accessed or registered on pjk0, please notify us immediately at [email protected] so we can investigate and take appropriate action without delay.
Quick Self-Assessment
Answer these questions honestly. If you answer "yes" to two or more, we encourage you to contact our support team or activate one of our responsible gaming tools.
This self-assessment is for informational purposes only and is not a substitute for professional guidance. If you are concerned, please contact [email protected].
Responsible gaming is about making conscious, informed choices every time you log in to pjk0. The following practical guidelines are not rules — they are habits that experienced players have found useful for keeping gambling enjoyable rather than stressful.
Set a budget before you start. Decide in advance how much you are comfortable spending during a session and treat that amount as an entertainment expense — the same way you would budget for a meal out or a cinema ticket. Use pjk0's deposit limit feature to enforce that budget automatically so you are never tempted to top up in the heat of the moment.
Never gamble to recover losses. Every bet on pjk0 is an independent event. Increasing your stakes after a losing run because you feel you are "due" a win is one of the most common cognitive traps in gambling. If you find yourself chasing losses, activate the cooling-off feature and step away from the platform for a period.
Balance gaming with other activities. Gambling should be one form of entertainment among many. Maintaining a healthy balance — spending time with family, watching cricket, pursuing hobbies — helps ensure that betting stays in proportion and does not crowd out other enjoyable parts of life.
Never gamble under the influence. Alcohol, certain medications, or extreme emotional states (severe stress, grief, anger) can significantly impair judgment and lead to decisions you would not make with a clear head. pjk0 recommends only playing when you are in a calm, focused mental state.
Keep track of time and money. It is easy to lose track of how long you have been playing and how much you have spent, especially during a long cricket match or an extended casino session. Use pjk0's session time alerts and reality check feature to keep an accurate picture of your activity. Reviewing your transaction history regularly is also a useful habit.
Talk to someone if you need to. There is no shame in acknowledging that gambling has become more than entertainment. Whether you speak to a trusted friend, a family member, or reach out directly to pjk0's support team at [email protected], talking about the issue is always the first and most important step toward getting it under control.
Our responsible gaming team is available 24/7. All enquiries are handled confidentially.
Email us at:
Need to act right now? Log in to your account and navigate to Account Settings > Responsible Gaming to:
- Set or lower your deposit limit
- Start a cooling-off period
- Activate a reality check reminder
- Apply a session time limit
- Request self-exclusion
Play Smart. Play Responsibly.
pjk0 is here for the long run — and so are you. Explore our games, review our FAQ, or log in to manage your responsible gaming settings. Remember: gambling is entertainment, not a way to earn income. 21+ only.